Research
Methods
Scania UX employs its own frameworks to thoroughly understand users and deliver premium experiences. We have continuous knowledge exchanges between different teams to enhance the quality of our research.
Designs
In case you are wondering!
As you might imagine, this is a critical system restricted to select users. If you're interested and want to learn more, just let me know. I'll secure the necessary permissions and explain everything in detail.
Problem Statement
Scania needs an internal modular technology system that ensures vehicles remain efficient, reliable, and up-to-date, meeting the diverse needs of customers worldwide while reinforcing its industry leadership.
My Role
As a Senior Designer for Conversion Systems at Scania, I led the redesign of outdated systems into user-centric interfaces, enhancing engineer satisfaction through user research and close collaboration with development and business teams.
Team
I worked with a dedicated team of 12 developers, 6 business analysts, and 2 designers, while also being part of a larger design team of 6 designers responsible for Scania's various platforms.
Tools & Practices
I worked in Figma for design, used Jira for Agile project management, and employed Hotjar for user research, alongside conducting global user interviews.
Design & Development
Scania UX follows a structured design and development process to create user-centric solutions. By utilizing Figma for design and Jira for Agile project management, we ensure efficient and collaborative workflows.
Testing & Iteration
Scania UX emphasizes rigorous testing and continuous iteration to ensure optimal user experiences. We conduct usability tests with real users to gather valuable feedback on our designs.
Scania
Conversion